redBus launches RedRail online train ticket booking app

The largest intercity bus ticketing application, redBus, a MakeMyTrip group firm, has released a separate lite-app called “redRail,” with the purpose of improving millions of train passengers’ online travel booking experiences. Previously, redRail was an in-app feature on redBus, but now it will be a separate app.

The app has been tested to work smoothly and book IRCTC train tickets even in locations with limited internet speed, on devices with minimal memory configuration, as well as on phones running outdated versions of Android, for example. RedRail, which is presently only available in English, will soon be available in a number of Indian languages, allowing customers to book trips in their own language. Besides UPI payments, the app lets you pay with credit cards, debit cards, and net banking, as well as with other types of payment.

Customers can check PNR confirmation status as well as live train movement on the redRail App in addition to booking tickets. Whenever there is a notable change in the status of the ticket confirmation, the app will alert the user.

Availability and offers

The app is available on Android devices and will soon be available for iOS. Travellers can now book IRCTC train tickets via redRail and receive a 10% discount, up to Rs. 50, by using the promo code “LOVERAIL,” as well as avoid paying any processing fees or payment gateway charges. This special promotion will end on April 20, 2022.

Speaking on the launch of redRail app, Rajesh Magow, Co-Founder and Group CEO of MakeMyTrip, said:

MakeMyTrip has been at the forefront of deploying technology to make the experience of booking travel online, smoother and more reliable. The launch of a standalone redRail, a light and fast application, is one more initiative in this direction to redefine the rail booking experience for millions of rail travelers.

Prakash Sangam, CEO of redBus, said:

“The launch of the standalone redRail app comes at an opportune time as there has been a steady increase in digital adoption across both bus as well as train segments over the last 2 years. The online train ticket booking market, with nearly a million daily transactions across the country, offers a huge opportunity. While there is scope for the growth of online train ticketing across Bharat, the imminent need is to improve the experience of booking tickets online, especially where low internet bandwidth or phone capacity mars the experience.

This is where redRail makes a huge difference, being a fast and lite-app and solving extensively for such issues, apart from a host of other user-friendly features. The 65% overlap between bus and train travellers works to our advantage as we will leverage the large user base of redBus to push redRail. Our bus ticketing platform has already gained significant leadership in the intercity bus segment, and we will now work towards gaining ground in the online trains category as well.”