Apple offers 14 day refund for iTunes purchases in Europe

Apple is offering a 14-day, no-questions-asked return policy for all content purchased through iTunes, according to 9to5Mac. The latest offer is only available in certain cities of Europe.

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The new policy applies to all items purchased through the App Store, iTunes, and iBookstore in the U.K., Germany, Italy, and France. To receive a refund, buyers can either use Apple’s online “Report a Problem” tool or send a physical cancellation form to the company’s European headquarters in Luxembourg. Apple will process the refund in two weeks’ time after it receives the cancellation notice from the customer.

Prior to this, Apple’s policy on returns was that customers could return without charge and without giving any reason until delivery of the product has started. Apple’s new policy does not cover gift cards or gifts on iTunes and hence cannot be returned. This new refund policy also appears to be part of a new consumer rights directive in the EU. Google still has not added a 14-day return policy for apps and other purchases to the EU incarnation of its Play Store, said the report.
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Apple increases Russian app prices

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Apple has today informed its Russian development community that it is increasing Russian App Store prices due to current volatility of the Russian Ruble. After completely shutting its Online Store as it didn’t know what price to charge for its goods, it has been forced to raise the cost of applications and services available from the App Store. Continue reading “Apple increases Russian app prices”

Apple and Tim Cook “deeply offended” by BBC report

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The BBC Panorama report into Apple’s supply chain only aired last night but the company has been quick in its response. In an exclusive email leaked to the Telegraph, the company’s CEO Tim Cook and Senior Vice President of Operation Jeff Williams have issues a response that says they are “deeply offended” by the BBC’s allegations. Continue reading “Apple and Tim Cook “deeply offended” by BBC report”

Apple’s supply chain worker conditions exposed

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Poor treatment of workers in factories supplying heavyweight Apple have been exposed by an undercover report by BBC Panorama. Featuring never-seen-before coverage from inside factories, it shows workers sleeping whilst operating machinery out of sheer exhaustion by the number of “mandatory hours” they are being forced to work. Continue reading “Apple’s supply chain worker conditions exposed”

Apple shuts down Online Sales in Russia

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The continuous weakening of the Russian Ruble over the past few days has taken a major casualty in the world of technology with Apple being forced to shut down its Russian Online Store after confirming the constant conditions mean it doesn’t know which to charge customers. Continue reading “Apple shuts down Online Sales in Russia”

Apple UK now supports PayPal, lets you spread payments

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When you’re buying from the Apple Online Store in the UK (and the US), there’s a range of ways to pay but Apple have decided to make it even easier by enabling support for PayPal payments. PayPal is considered a must-have payment option by many users as it makes the process much simpler by not requiring you to enter your payment information and now you’ll not only be able to buy items from Apple but you can also spread the cost. Continue reading “Apple UK now supports PayPal, lets you spread payments”

Apple and IBM releases 10 MobileFirst iOS Apps for Business

Apple and IBM have officially released a first wave of business focused iOS apps, following their collaboration announcement in July this year. The main aim of the partnership was to bring iPhones and iPads to enterprise customers.

apple-iphone-6-plus-review-9 Continue reading “Apple and IBM releases 10 MobileFirst iOS Apps for Business”

Apple releases iOS 8.1.2 with bug fixes and iTunes ringtone issues

Apple has released iOS 8.1.2 as an over-the-air software update for iPhone, iPad, and iPod touch users running iOS 8. The latest update brings bug fixes and a fix for an issue where ringtones purchased through the iTunes Store were removed.

ios_8_1_2 Continue reading “Apple releases iOS 8.1.2 with bug fixes and iTunes ringtone issues”

Apple iPhone 6 vs Honor 6 Photo Gallery

Apple-iPhone-6-vs-Huawei-Honor-6-2 F0r any manufacturer hoping to release a successful slate-style handset, there are likely to be considerable comparisons with the latest handset from Apple who are arguably the most successful at launching candybar style handsets. Huawei’s latest handset for Europe may come with the Huawei branding but still aims to compete with the best from Apple so how does the Honor 6 stack up against the juggernaut that is Apple’s iPhone 6? Continue reading “Apple iPhone 6 vs Honor 6 Photo Gallery”

Apple set to open its first store in Belgium

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Apple looks set to open its first retail store in Belgium following years of speculation if postings on its jobs page are to be believed. Belgian blog Apple Nieuws Vlaanderen reports that yesterday Apple posted six job listings for positions in an upcoming Retail location in Brussels. The move follows similar listings for stores in Turkey (which opened earlier this year) and the United Arab Emirates. Continue reading “Apple set to open its first store in Belgium”

iPad Air Plus to reportedly have 12.2 inch display, A9 processor and more

More details about the Apple’s iPad Air Plus have been leaked by Japanese Mac Fan. The magazine has got hold of the schematics of the the rumored large tablet from Apple.

mac-fan-12-inch-ipad Continue reading “iPad Air Plus to reportedly have 12.2 inch display, A9 processor and more”

Apple iPhone 6 Plus vs Samsung Galaxy Mega 6.3 Photo Gallery

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Apple launched the iPhone 6 Plus, the company’s first large screen smartphone in October. We have already seen the unboxing, photo gallery,benchmarks, battery test and review of the iPhone 6 Plus. Now let’s compare the iPhone 6 Plus with the Samsung Galaxy Mega 6.3 that was launched last year. Continue reading “Apple iPhone 6 Plus vs Samsung Galaxy Mega 6.3 Photo Gallery”

Apple iPhone 6 Plus vs Nokia Lumia 1520 Photo Gallery

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Apple launched the iPhone 6 Plus, the company’s first large screen smartphone in October. We have already seen the unboxing, photo gallery, benchmarks, battery test and review of the iPhone 6 Plus. Now let’s compare the iPhone 6 Plus with Lumia 1520 that was launched last year in October. Continue reading “Apple iPhone 6 Plus vs Nokia Lumia 1520 Photo Gallery”

Apple iPhone 6 Plus vs Sony Xperia Z Ultra Photo Gallery

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Apple launched the iPhone 6 Plus, the company’s first large screen smartphone in October. We have already seen the unboxing, photo gallery, benchmarks, battery test and review of the iPhone 6 Plus. Now let’s compare the iPhone 6 Plus with Sony Xperia Z Ultra that was launched last year in June. Continue reading “Apple iPhone 6 Plus vs Sony Xperia Z Ultra Photo Gallery”