Airtel recently observed its Customer Day 2026, an internal corporate initiative aimed at assessing consumer experiences and identifying service-related challenges. For the event, approximately 20,000 Airtel employees—ranging from functional specialists to executive leadership—temporarily shifted from traditional office roles to participate in direct field operations. Continue reading “Airtel Customer Day 2026: 20,000 employees engage in direct customer feedback”
Bharti Airtel has expanded its mobile network coverage to Marwah, a geographically remote area situated between Kishtwar and Anantnag in the union territory of Jammu & Kashmir. With this deployment, Airtel has become the first telecommunications provider to establish mobile network connectivity in this challenging region. Continue reading “Airtel first to bring mobile connectivity to remote Marwah region in Jammu & Kashmir”
Bharti Airtel and Google have initiated a collaboration to provide a secure Rich Communication Services (RCS) messaging experience for users across India. This partnership integrates Airtel’s network intelligence with Google’s RCS platform, aiming to deliver enhanced multimedia messaging while significantly mitigating mobile spam and digital fraud. Continue reading “Airtel and Google partner for secure RCS messaging in India”
Airtel Payments Bank has announced the public rollout of a new Near Field Communication (NFC)-based balance update feature for its National Common Mobility Card (NCMC)-enabled RuPay On-The-Go Cards. Continue reading “Airtel Payments Bank now offers NFC-based balance update for RuPay transit cards”
Bharti Airtel has announced plans for its Non-Banking Financial Company (NBFC), Airtel Money Limited, aimed at expanding access to digital credit in India. The NBFC will be capitalised with ₹20,000 crore over the next few years, with 70% contributed by Airtel and the remaining 30% by the promoter group via Bharti Enterprises Limited. Continue reading “Airtel plans to inject Rs. 20,000 Crore into NBFC unit”
Zscale, and Airtel have announced the establishment of the AI & Cyber Threat Research Center – India. This multi-stakeholder initiative is designed to enhance national cyber resilience and protect critical infrastructure—including telecommunications, banking, and energy—against increasingly sophisticated digital threats. Continue reading “Zscaler and Airtel launch AI & Cyber Threat Research Center”
At the ongoing India AI Impact Summit 2026, telecommunications major Airtel unveiled its comprehensive strategy for integrating Artificial Intelligence (AI) across its digital ecosystem. Under the theme “Powering AI for India,” the company showcased advancements in network security, consumer applications, and sovereign digital infrastructure. Continue reading “Airtel showcases AI-Powered Infrastructure and Security Solutions at India AI Impact Summit 2026”
Airtel has introduced a new feature titled “Gift a Recharge with a Special Note” on its Airtel Thanks app. This allows users to attach a personalised message when sending a mobile recharge to a friend or family member, effectively combining a utilitarian task with a personal touch. Continue reading “Airtel Thanks app gets ‘Gift a Recharge with a Special Note’”
Bharti Airtel has announced the launch of a new security feature titled “Fraud Alert,” an AI-powered tool designed to protect customers from One-Time Password (OTP) related banking fraud. The telecom operator stated that the initiative is part of its broader strategy to secure its network against digital spam and scam activities. Continue reading “Airtel launches AI-powered ‘Fraud Alert’ to combat OTP scams”
Bharti Airtel has entered into a partnership with Adobe to offer Adobe Express Premium to its user base in India. The collaboration aims to provide digital content creation tools to Airtel’s approximately 360 million customers across mobile, Wi-Fi, and DTH services. This comes after the company’s partnership with Perplexity to offer a free 12-month subscription to Perplexity Pro. Continue reading “Airtel users get 1-year free Adobe Express Premium subscription”
Bharti Airtel has announced a significant expansion of its retail presence in Gujarat today with the inauguration of its 100th store in the state. Located in Tragad, Ahmedabad, the new outlet highlights the company’s continued focus on strengthening its offline network and improving customer access to digital services. Continue reading “Airtel expands retail footprint with 100th store in Gujarat”
Airtel has announced the deployment of seamless mobile connectivity on Vidyasagar Setu (Second Hooghly Bridge), becoming the first telecommunications service provider to ensure consistent network coverage across this critical infrastructure linking Kolkata and Howrah. Continue reading “Airtel deploys mobile connectivity on Vidyasagar Setu”
Airtel has announced a significant expansion of its network infrastructure across the states of Madhya Pradesh and Chhattisgarh. Over the past 12 months, the company has deployed over 2,400 new 5G sites, aimed at increasing network density and improving connectivity speeds for its user base. Continue reading “Airtel expands 5G footprint in Madhya Pradesh and Chhattisgarh with 2,400 new sites”
Bharti Airtel has announced the launch of “Airtel Cartoon Network Classics,” a new value-added service introduced in collaboration with Warner Bros. Discovery. Exclusively available on Airtel Digital TV, the service is designed to provide subscribers with access to a dedicated library of legacy animated content. Continue reading “Airtel Cartoon Network Classics launched on Digital TV”
Bharti Airtel has detailed the final phase of its structured leadership succession plan, which is set to take effect on January 1, 2026. The transition involves key appointments across the executive board, marking a significant shift in the company’s management structure as it prepares for its next phase of growth. Continue reading “Bharti Airtel announces leadership transition”
