Microsoft rolls out Copilot Cowork to automate workflows in Microsoft 365

Microsoft has introduced Copilot Cowork, a tool that allows users to move beyond generating responses or drafts and enables execution of tasks directly across Microsoft 365 applications. Copilot Cowork is designed to convert user intent into actionable work while keeping full control in the user’s hands. Continue reading “Microsoft rolls out Copilot Cowork to automate workflows in Microsoft 365”

OpenAI Codex desktop app now available on Windows

OpenAI has released the Codex desktop app for Windows, following its macOS launch last month. The app provides a dedicated environment for managing multiple coding agents, running tasks in parallel, and coordinating long-running projects. Continue reading “OpenAI Codex desktop app now available on Windows”

Zoom Virtual Agent 3.0 launched with new execution architecture and AI capabilities

Zoom Communications has introduced Zoom Virtual Agent 3.0 (ZVA), the latest version of its virtual customer service automation platform. The update brings a new execution architecture and expanded AI capabilities designed to support end-to-end issue resolution, structured handoffs to human agents, and cross-system workflow execution across voice and chat. Continue reading “Zoom Virtual Agent 3.0 launched with new execution architecture and AI capabilities”