Nokia confirms India least impacted by Lumia battery issue , software fix coming in early 2012


nokia lumia 800
Nokia has started selling the Lumia 800 and Lumia 710 in India few days back. Although we did not experience any dramatic problem with battery life on the Lumia 800 , looks like some users are facing battery life issues on the devices. Nokia India has issued a statement to FoneArena to clarify the same. Nokia says that a software problem is preventing some units from accessing the full battery capacity and that a software fix is coming in early 2012 which would address this issues and improve battery life for those units. Also let us know how good or bad the battery life on your Lumia is !

  • India impact will be minimal since we just started shipping. Therefore, If a consumer buys a Nokia Lumia 800 today, there is absolutely no impact. Nokia will go the extra mile to delight their consumers especially with a flagship product like Lumia 800
  • “Following global  reports of examples where the preloaded Diagnostics tool in the Nokia Lumia 800 was showing lower than expected levels of full battery charge capacity we immediately conducted extensive testing on the devices at a global level.
  • Following the tests, we can now confirm that while the battery in the devices is fine, in some variants a software problem is preventing some units of the Nokia Lumia 800 from accessing the full battery capacity.
  • The good news is that as it is a software problem it can be easily resolved and the planned early 2012 software update, as well as including some performance enhancements, will also include a fix that will enable the affected phones to access the total battery capacity. Once this update is applied customers should experience much better battery life.
  • Anyone customer who needs further clarification is being asked to contact Nokia Care (Care contact details and locations can be found at www.Nokia.com/support)

Author: Varun Krish

Varun Krish is a Mobile Technology Enthusiast and has been blogging about mobile phones since 2005. His current phones include the Samsung Galaxy S7 Edge , Apple iPhone 6S Plus & Nexus 5X. You can follow him on Twitter @varunkrish and on Google+ You can also mail Varun Krish