OPPO India has announced the extension of the repair warranty of all of its products until 30th June 2021. This is applicable across product categories including smartphones and accessories such as chargers, data cable, and earphones whose warranty expires during the lockdown period.
The company said that this is due to recent surge in Covid-19 cases and lockdown measures taken by various state governments that doesn’t allow people to get to service centres to fix their devices.
Following the directives by Government, the OPPO service centres will remain closed till the lockdown is applicable in the different parts of the country. The customers can check the status of the operations real time via WhatsApp on +91-9871502777.
In addition to this, the aftersales customer service support of OPPO India will provide the best remote support through a dedicated AI-powered Chatbot called ‘Ollie’ that is available 24X7 for consumers to resolve 94.5% of their queries. The human chat support on WhatsApp is also available to support customers 24X7 in resolving their queries. The users also have the choice to connect with OPPO online teams for any further queries or basic troubleshooting and software-related issues via Facebook, Twitter -: @OPPOCareIN.
OPPO said that it has donated 300 OPPO Band Style to the Cyberabad police workforce recently. Furthermore, the brand has also donated 1000 oxygenators and 500 breathing machines worth Rs. 4.3 Crore to the Red Cross Society & Govt. of Uttar Pradesh.