Bharati Airtel and Reliance Jio recently announced a validity extension for prepaid users and free Rs. 10 talktime due to coronavirus crisis. On similar lines now, BSNL and Vodafone IDEA has also announced special measures to assist customers impacted by coronavirus crisis.
All BSNL prepaid users’ validity will be extended till April 20th, 2020, and they will be able to receive incoming calls. Vodafone IDEA users’ prepaid pack validity will be extended until April 17th, 2020. To compare, Airtel and Reliance Jio have also extended validity till April 17th, 2020 and BSNL has extended till April 20th, 2020. Similar to Airtel and Jio, BSNL and Vodafone IDEA will also be crediting free Rs. 10 talk time to prepaid users whose accounts reach zero balance and are unable to recharge.
Due to the lockdown, physical stores are impacted and operators are urging users who are recharging their accounts to use online recharge channels. This move comes after the Telecom Regulatory Authority of India (TRAI) requested mobile operators to extend the prepaid pack validity of users due to the ongoing COVID-19 crisis.
In similar news, recently, Reliance Jio announced free 10 Mbps Jio Fiber connection in feasible areas, double data on Jio Fiber, and Bharti Enterprises and its companies Bharti Airtel, Bharti Infratel and others are contributing a sum of over Rs 100 crore for India’s fight against COVID-19.
Commenting on this, Praveen Kumar Purwar, chairman, BSNL said:
BSNL firmly stands with its subscribers during this crisis period and we request the subscribers to “Go Digital” for recharging their accounts. Several options available for recharge include MyBSNL mobile app, BSNL website, and other popular wallet services.
Vodafone IDEA in a statement said:
The unprecedented situation arising from the outbreak of COVID-19 has created several hardships, especially for low income, prepaid customers using feature phones. To ensure that such customers remain connected amidst these troubled times, Vodafone Idea Limited (VIL)…today announced extension in validity of its prepaid plans, availed by low income customers using feature phones, till 17th April 2020.