After Vodafone, Airtel has announced that it has started rolling out Aadhaar based e-KYC solution for instant activation of Airtel mobile connections, following the notification by the Department of Telecom (DoT).
Under the Aadhaar based instant verification process, customers purchasing a new Airtel prepaid/postpaid mobile connection need to submit/verify their Biometrics (iris scan / fingerprints) at the Point of Sale. The details will be instantly matched with the UIDIA database and following the validation, the connection will be activated instantly in the name of the customer.
Airtel said that it will enhance customer convenience and experience and the digital verification, which is fully secure, will also eliminate paperwork and benefit the environment.
The Aadhaar based e-KYC solution is now live in Airtel stores in Delhi NCR and will be rolled out across the country over the next few days in all company operated stores.
Commenting on the new initiative, Ajai Puri, Director – Operations (India & South Asia), Bharti Airtel, said:
Aadhaar based e-KYC for a mobile connection is a milestone for the telecom industry and will enhance customer experience through faster onboarding. A customer can now walk into an Airtel store and walk out with an active mobile connection in a matter of few minutes. The solution also complements the Government’s Digital India vision and will add to Airtel’s green initiatives.