42% prefer UPI payments for online festive shopping: Amazon India

A recent study by Nielsen Media India, on behalf of Amazon India, sheds light on the growing enthusiasm among Indian consumers for online festive shopping. Here are the key findings:

High Interest in Online Shopping
  • 81% of Shoppers Eager to Buy Online: A whopping 81% of consumers are excited about shopping online during the festive season.
  • Increased Spending Intent: Nearly half of these shoppers (50%) plan to increase their online spending compared to the previous festive period.
  • Trust in Online Shopping: A significant 78% of respondents trust online shopping platforms to provide genuine products.
  • Wide Category of Interest: Consumers express interest in various categories, including electronic gadgets, luxury beauty brands, home furnishings, and consumables.
Amazon.in Emerges as a Preferred Destination
  • 68% Prefer Amazon.in: For 68% of consumers, Amazon.in is the go-to and convenient online shopping destination.
  • Most Trusted and Loved Brand: Almost half of the respondents consider Amazon.in the most trusted and loved online brand for festive shopping.
  • Extensive Product Range: A whopping 75% of consumers appreciate the wide selection of products and brands available on Amazon.in.
Amazon.in Dominates Across Categories
  • Preferred for Large Appliances (51%): Amazon.in is the top choice for consumers shopping for large appliances.
  • Mobiles/Smartphones (44%): Nearly half of consumers prefer Amazon.in for buying mobiles and smartphones.
  • Consumer Electronics (43%): Amazon.in also leads in the consumer electronics category.
Fashion and Beauty
  • Preferred for Fashion and Beauty (38% and 35%): Amazon.in is the preferred choice for consumers shopping for apparel, footwear, fashion accessories, and beauty products.
  • Trendy Brands: Around 80% of consumers appreciate the access to trendy brands during online festive shopping events.
  • Enhanced Shopping Experience: 77% of shoppers find features like virtual try-ons and sizing charts helpful in reducing errors while buying.
  • Confidence in Authenticity: 76% of consumers trust online festive shopping events to deliver genuine and original beauty products.
Grocery Shopping Convenience
  • Grocery Shopping on Amazon.in (41%): 41% of consumers prefer Amazon.in for their grocery needs during the festive season.
  • Quality Assurance: 75% of shoppers believe that online shopping events provide the finest quality grocery and everyday essential products.
  • Time-Saving: 76% appreciate the convenient delivery slots, saving them time for celebrations with family and friends.
Rise of Digital Payments
  • 42% Choose UPI: 42% of respondents opt for UPI as their preferred digital payment method for online festive shopping.
  • Reward-Driven UPI Usage: 57% use UPI for earning rewards and cashback, especially during the festive season.

Commenting on the report, Manish Tiwary, Country Manager India Consumer Business, Amazon India, said:

The festive season holds a special place in the hearts of consumers and sellers in India. It’s heartening to see the enthusiasm and increased online shopping intent among consumers this year. We are truly honored to be regarded as the most trusted and beloved online shopping destination by consumers nationwide.

As a marketplace, we are thrilled for our sellers and customers, and we have full confidence that ‘Amazon Great India Festival 2023’ will deliver a seamless shopping experience, exceptional value, an extensive array of domestic and international brands and products, and unparalleled convenience for consumers all over India.