Home » Articles, Blackberry, Guides, News, Tips

Guide : Blackberry Plans , Tariffs and Customer Support Numbers

on April 2, 2010 – 5:22 pm33 Comments

FoneArena reader Anirudh is a Blackberry addict as you can see from above image he sent us. He has a shared a list of Blackberry Tips ,  Plans , Tariffs , Customers Support details including how to activate the Blackberry service on your handset.

Activating the service on blackberry.

1. Call helpline from your blackberry handset.

2. For registering your handset with the operator you need to send an sms eg :- airtelbb to 121.

3. An SMS will be received for which reply is mandatory eg (In Airtel):-Send bb1/bb2 for Rs 299 and Rs 899 plan respectively.

4. User will get a confirmation message that your plan has been activated .

Adding / configuring your email and messenger through Web Portal

1. Login to operator specific Portal

2. Enter username and password.. (Credentials will be provided by Customer care while creating account for your blackberry device)

3. Click on Set Up Account.

4. Enter a valid your username and password for a successful email account configuration.

5. A pop up will occur confirming you for the successful configuration.

6. Click on Help on the left panel (This is the most important step.) and a pop up will occur saying “Service Books Sent”

7. Sms will be delivered on your mobile phone confirm that your are connected to your blackberry services.

Note : 1. Messengers settings are automatically installed on your phone after configuring mails followed by clicking “HELP” , user need not to perform any special setup for that.

2. Once you change the password for any of  the mail (eg if you change yahoo password )you will not receive the mail for that mail account and user need to re configure your account for that particular account (Repeat the above process 1-7 ).

Downloading Messengers (GTalk , Yahoo , Windows Live , BlackBerry Messenger )

Your new blackberry handset comes without the messengers pre installed. So we need to install it from blackberry website.

Refer to http://in.blackberry.com/services/internet/instant_message.jsp for downloading your messenger

It gives you list of all messenger compatible with Blackberry handset

Click the messenger you want and it gives you 3 options to download your messenger on handset.

Choose the option “Download through your Desktop computer as its bit faster way to download” (keep your handset connected with PC while performing this action.)

For synchronization you need to have Blackberry Desktop software on your Pc which can be downloaded from

http://in.blackberry.com/services/desktop/

You can get unlimited applications like client for Facebook , Flickr etc free from blackberry app world  which can be downloaded from http://in.blackberry.com/services/appworld/

Blackberry Plans , Tariffs

Airtel
Plans Postpaid Data
BlackBerry Internet ServicesBottom of Form Rs. 249/- 15 paise per KB
Rs.499/- 500 KB*
Rs.1099/- Unlimited
PrePaid
BlackBerry Internet ServicesBottom of Form Rs.1099/- Unlimited
Pre and PostPaid
Blackberry Personal MailBottom of Form Rs 299/-Bottom of Form Unlimited
Handsets Curve 8900 , Bold 9000 , Curve 8520
Aircel
Plans Postpaid Data
Advance Rental 6666 Rs 6666 /- Unlimited usage for 12 months
Advance Rental 4999 Rs 4999/- Unlimited usage for 7 months
Blackberry Data Plan 999 Rs 999/- free (local/national) & Rs 5.50 per 10 KB (international)
Blackberry Data Plan 499 Rs 499/- 500 Kb free then 10p /10 Kb (local/national) & Rs 5.50 per 10 KB (international)
Handsets Curve 8310, Curve 8320, Pearl 8120, Bold 9000, Curve 9000
Idea
Plans Postpaid Data
BlackBerry Internet Services Rs.1099/- Unlimited
Handsets Curve 8520 , Curve 8820 , Storm ,Bold 9000, Curve 8900, Bold 9700
Vodafone
Plans Postpaid Data
BlackBerry Prosumer Service (BBP) 1099 Rs 1099/- Unlimited
BlackBerry Prosumer Service (BBP) 499 Rs 499/- 500 KB free then 15p / KB
BlackBerry Prosumer Service (BBP) 299 Rs 299/- unlimited email and IM only*
Handsets Bold 9000, Curve 8520, Curve 8310 ,Curve 8900 ,Pearl 8100, Pearl 8220, Storm
Tata DoCoMo
Plans Postpaid Data
DO 899 Rs 899 unlimited (International Data charged at Rs.5.5 per 10 KB )
DO 299 Rs 299 unlimited email and IM only* (International Data charged at Rs.5.5 per 10 KB )
Handsets Bold 9000, Curve 8900, Curve 8520
Reliance GSM
Plans Postpaid Data
BlackBerry Enterprise Service (BES) Rs 899/- Unlimited Corporate/personal mails+Internet browsing+Instant Messaging
BlackBerry Internet Service (BIS) Rs 1099/- Unlimited personal mails+Internet browsing+Instant Messaging


Reliance E-Lite Rs 299/- Unlimited personal mails+Instant Messaging
Handsets Curve 8900 ,Pearl 8110

Blackberry Customer Care / Support

Operator Helpline Customer portal Email Support
Airtel 7070 (Airtel) / 9871427070 (Others) http://airtel.blackberry.com bb.support@airtel.in
Aircel 1255 http://aircel.blackberry.com BlackBerry.support@aircel.co.in
Idea http://ideacellular.blackberry.com support.blackberry@idea.adityabirla.com
Vodafone 55666 (Vodafone) / 99200 55666  (Others) http://mobileemail.vodafone.in/ bbsupport@vodafone.in
Tata DoCoMo 18004190121 ( toll free ) / 01166200121 (Others ) http://tatadocomo.blackberry.com blackberry@tatadocomo.com
Reliance *363 (Reliance)  / 30336363 (Others) http://reliancemobile.blackberry.com customercare.blackberry@relianceada.com

Feel free to tell us if any data is missing or incorrect .

Related Posts with Thumbnails

Varun Krish is a Mobile Technology Enthusiast and has been blogging about mobile phones since 2005. His current phones include the Nokia Lumia 1020 , Apple iPhone 5S & Samsung Galaxy S4 Google Play Edition. You can follow him on Twitter @varunkrish and on Google+ You can also mail Varun Krish

  • Nidz

    much needed !! thank u .. keeep up the great work..

  • varun

    Update on Blackberry Website

    Aircel – 9716398989 and Blackberry.support@aircel.co.in
    Airtel Mobile – 7070
    BSNL – bbsupport@bsnl.co.in or 1505 (from BSNL Network) or 18001801505 (from BSNL Network)
    or +919416001505 (from other networks)
    Idea – 18002701234
    Loop Mobile – blackberry@loopmobile.in or 9821099800
    MTNL – dolphin_helpdesk@bol.net.in or call MTNL customer care 1503
    Reliance – 912230336363
    Tata Indicom – 60603000
    Tata Docomo – blackberry@tatadocomo.com or 18004190121 or 01166200121
    Vodafone Essar – 9920055666 or 55666 from your Vodafone number

  • http://blog.vsoft.net.in Vignesh

    Does AirTel have a advance rental plan for blackberry ? In the AirTel postpaid Blackberry 499 plan is it 500 KB FREE or 500 MB FREE and does this include mail / messaging and browsing

    I hope BB rates are slashed further since now MOBILE OFFICE plans @ Rs. 98/- gives 2 GB whereas its still costly to own and run a blackberry

    • Suresh

      Aircel has Ultimate Advance plan for Unlimited Browsing,Downloading,mails,chat @ Rs 3333 for 1 yr…

  • shweta

    hi vignesh,

    yes airtel do have an advance rental plan.
    that would be,
    3999/- for 6 months
    6999/- for 12 months

    and i suggest you to please dont use rs499 plan…
    bcoz in that only 500kb would be free (including email,messenger,browsing n downloading ) and after that it will cost you 50p/kb..
    in that you will get bill upto 10 or 20,000-

  • j

    vodafone has in prepaid also!!!

  • anil Bhat

    Please call,

    Now Aircel Offers lowest BB 599 plan to BB users.

    599 Plan-Unlimited Browsing and Mails
    299 Plan-Unlimited Mails and Instant Messengers
    299 Plan- Unlimited Social Networking and Instant Messengers

    Also Attractive offers available for BB prepaid Users

    Anybody who wants to know more about these offers

    Please Contact -9768298298/9768298299
    or Write:-Blackberry.Mumbai@aircel.co.in

  • Praveen Nikam

    Hello,
    can you help with the new blackberry plans on Vodafone postpaid .

    • Praveen Nikam

      Hi Praveen,

      there is new plan Launch by Vodafone i.e ULD599 which will give you unlimited Internet access……………
      for any support mail mark to vodafonecaremum@vodafone.com

      Regards,
      Sumit Naranje

  • New to BB

    Hi,
    I’m a new Blackberry user
    I have Curve 8520
    I want to know that on Airtel, if I take the 299 plan, can I still use applications from BB store (downloaded via wifi)
    Because right now I’m unable to use those applications i guess because I haven’t subscribed to the data plans, I am uploading them via my wifi connection
    Thanks

    • MOhit

      TAKE plan of 399 rs in that you can use everthing–

      messengers * email & social networking as well.

      its unlimited plan

    • shobit

      hi

      u will have to go for higher data plan for BB which has browsing and downloading too..

      Aircel is the cheapest in the market with Rs 499 pm with Unlimited download,browse,emails,chat. else u can take yearly plan for Rs 3333….

      tc

  • Dia

    Hey PPL…

    Go for tata docomo.. they have extremly cheap schemes…

    35 per day= unlimited access for the day
    100 per week = unlimited access per week
    399 per month= unlimited acess per month…

    now in unlimited these ppl are providing b2b n browsing n downloadin all other networks are givin this at 499 or many at 599..

    i dunt know how is the docomo network so cant comment about that… but scheme wise its supe!!!

  • saurabh

    hi guys,

    Tata DOCOMO network is so so so so bad and i hav= experienced it…..
    Aircel has launched RECORD BREAKING Unlimited BB services @ ONLY 499pm and Rs 3333 for 1 year (advance rent)

    So guys start ON with BB and Aircel.

    U guys can get me on 9768-298-298

  • Amrish Aggarwal

    hi ppl,

    i want to buy a BB and i m thinking of Curve 8520 what is the best plan in airtel which will give unlimited mails & BB Messenger.

    Kindly advise.

    • Nidhi

      hey Amrish,

      I just bought myself the BlackBerry curve 8520 on Diwali and am completely addicted to it its a great phone in the price range so go for it (I got my phone for 11.5K from planet M in saket Select City Walk Mall) .. I am also on Airtel and have the 599 unlimited plan in that you can have unlimited browsing 10 emails all IM’s work only what u can’t have is an enterprise mail..

      hope this helps..

      • Imran Khan

        Amrish,
        I too have BB8520 but didnt subcribe to any bb plan yet, i am using aitel & wana take bb service from them as you have mentioned above that they have 599 plan, can you please advice me how many days will they take to activate this service once i applied to it. and at the same time i would like to know if you post any thing on facebook wall etc there is a logo of bb comes along with it how does that comes even i wana have that, your advice is appriciated Amrish.

        Thanks & Rgs
        Imran

        • Nidhi

          hey Imran they took abt 20 mins to activate my plan!

      • Imran

        Sorry Nidhi, i have mentioned you name wrong in previous post.

        Rgs
        Imran

      • Amrish Aggarwal

        airtel has now started an new plan for Rs 2499 for 6 months unlimited mails,chat,internet browing & applications.
        to subcribe sms ADVBB to 121 ( this is an adance rental plan)

        • Har

          Hi Amrish, can this aitrl’s ADVBB help connect to internet via phone modem as well? And this is a 2G plan, right? i am airtel user and want the best plan for my BBerry. Thanks

  • Kumar

    Hi, I have a Blackberry Pearl 8100 model phone. I want to take a prepaid data plan. And i dont have a browser in the phone. will the network provider install the browser when i take a data plan?

    please advise.

    regards,
    kumar
    Mumbai

  • BB Hacker

    Hello freinds…I am Abhi ..I have BB Curve 8520 n purchased it last month in just 11.5k..
    I m using Tata Docomo 399 Data Plan which is cheapest of all Service Provider plans..If u have good Docomo coverage u can easily activate this plan by sending an SMS “BB 399″ to 121 and In 15 min your plan will be activated. As ur plan activated ur handset automatically sugget you to download applications..and u can see some icons in ur menu like BB app world and yahoo messenger,G-talk etc.You can download many applications from BB application world..
    But if u want to use simple GPRS plan in BB,just download OperaMini on ur BB from this link http://www.opera.com/mobile/download/blackberry/
    Install this app and Now u have to do some setting.
    Click on  >Options>Advanced Options>TCP/IP> Now make the APN Setting Enabled,Enter your access point [APN for TaTa Docomo is TATA.DOCOMO.INTERNET]
    Leave the other settings blank and save it.Now open Opera Mini and Enjoy .

    • Akshaychopra625

      hey dear,,   my name is akshay , . . i activate 12RS PLAN 4 BBM SERVICE BUT INTERNET NHI CHALTA . . KYA KARU

  • ayush jain

    some people say vodafone blackberry messenger is not working in ludhiana(punjab)
    many people are facing problems…….vodafone stores says dial 111 and when we dial the number they said go to vodafone store………….for full information…please reply

  • Suresh babu

    Hello
    I have airtel prepaid connection.how to down load black berry settings for Rs 299/- personal mail plan.

    Suresh babu
    Bangalore

  • Maheshgodge

    Hello 
    I have airtel prepaid connection.how to down load black berry settings for Rs 299/- personal mail plan.Appasaheb

  • dhan_shh

    Dear Varun Krish,

    Thanks for an excellent coverage of all bb plans,

    Kindly update the latest Tariff for all operators,it will help all bb fans here!

  • Kharat Vishal4

    no body provide correct information about blackberry plan and 3 G plan in Idea Mumbai, i have sent meany mails to them from Kharat.vishal4… what we asked and what we are getting feedback… Not reading mails customer care…  any one can advise what is the Blackberry plan of 599 & 899, what speed we can get and what is the usage for internet downloading????

    any one feedback will be highappreciate for us…

    Thanks

  • Jshanthi2006

    no body not  give the correct information very bad service airtel go to vodaphone sorry to say this very very bad

    • Sanalkochath

      Hey friend please contact 7070 from your airtel black berry, may be they can help u…

  • Sangeetasikri

    Hi! Friends. Thousand things to crib but believe me the unusual voicenote service is amazing.