Adobe launches CX Enterprise Coworker agentic AI solution for customer experience orchestration

Adobe has announced the general availability of Adobe CX Enterprise Coworker, an outcomes-based agentic AI solution designed to help organizations move beyond AI experimentation and into value realization. Continue reading “Adobe launches CX Enterprise Coworker agentic AI solution for customer experience orchestration”

Zoom expands enterprise agentic AI platform with AI Companion 3.0 and workflow orchestration

Zoom Communications has expanded its enterprise agentic AI platform with new workflow orchestration capabilities across Zoom Workplace, Zoom Phone, and Zoom CX. Continue reading “Zoom expands enterprise agentic AI platform with AI Companion 3.0 and workflow orchestration”