Airtel announces special benefits for pre-paid customers, Covid emergency services on Airtel Thanks App

Airtel has benefits worth Rs 270 crore to help 55 million low income customers to help them stay connected during the ongoing pandemic. As a part of this the company will offer free pack to these customers and others get double the benefits on recharge of Rs. 79 pack.

As a one-time gesture, Airtel offers Rs. 49 pack free of cost to over 55 million low income customers, mostly in rural areas so that they can stay connected and have access to critical information when needed. The pack offers a talk time of Rs. 38 and 100 MB data with a validity of 28 days.

To stay connected and have access to critical information when needed, all the Airtel prepaid customers buying the Rs. 79 Recharge Coupon will now get double the benefit. These benefits will be available to Airtel customers from this week.

Covid emergency services on Airtel Thanks App

Airtel has also announced that it is offering Covid emergency services on the Airtel Thanks App for users to find verified supplies of medicines, oxygen, plasma etc. and also book vaccination slots.

In the Explore section of the app there is ‘Covid SOS’ which aggregates verified and updated contacts for important supplies such as medicines, oxygen, plasma donors, ambulance, hospital beds (regular, O2, ICU), and testing centres. The app also let users get all information about the COVID-19 vaccine slots available at different centres of their city updated on real time basis.  The platform is powered by Airtel IQ.

Airtel is also offering to set up a free Covid Helpline within two minutes for businesses of all sizes with Airtel IQ – a cloud communication platform. It will offer 5000 minutes with each Helpline account so that businesses can stay connected with their employees and organize their efforts. This is useful for medium to small sized companies who can set up a secure helpline instantly without any in-house telco infrastructure.

Author: Srivatsan Sridhar

Srivatsan Sridhar is a Mobile Technology Enthusiast who is passionate about Mobile phones and Mobile apps. He uses the phones he reviews as his main phone. You can follow him on Twitter and Instagram