Nokia 5800 Earpiece Problem Fixed

I have been facing a strange problem with my Nokia 5800 while taking calls ..

The volume keeps dropping and suddenly its back to normal..

The Earpiece which seems to be responsible

This chip which is behind the front panel of the phone seems to have a problem .

We warn you that the following was done by trained technicians and if you attempt to do the same .. be prepared to loose your warranty ..

We opened up the front panel in order to find the ear piece chip ..

Be very gentle when handling the panel as it might cause the cable to get cut .. also make sure you keep the phone on a flat surface where there is not much dust ..

here u see the brilliant display ..

here is the socket where the ear piece sits .. gently remove it..

Take it in your hand and slightly create a gap between the points of contact and the chip ..

Be very gentle to avoid damage to the unit ..

Watch this video for instructions from the original author

Message from the author:

first of all you have to know that this could Void your phone Warranty. I don’t know, I couldn’t stand it so I’ve fixed it anyways lol.

note:- the last and most important part is not shown very clearly in the video because my camera’s focus can’t be adjusted so I can shoot the small parts I’m working on , so I’ll try my best explaining it in words (please note that English is not my first language,Arabic is so bear with me here =P). After removing the earpiece as it’s shown on the video , you will need to gently using a pretty thin tweezer or screwdriver to pull up (the two metal parts shown at the last pictures in the Video) pull them just a little bit till’ you see that there is a gap between them and the Earpiece( The Picture I’ve taken is after fixing the earpiece .so That is how the piece should look like after fixing it = ) its important that you do it gently because you might end up breaking it or detaching it from the earpiece which is what happened to me but thank god I managed to attach back to its place. Now you are done all you need to do is to put back the Earpiece back to its place ( the letters and numbers at the buttom of the earpiece should be facing upside down just like the letters and numbers that are printed on where the earpiece will be attached (earpiece slot? I dunno)
Goodluck and if you are having second thaughts you might as well take it to your local Nokia Care Center.
By the way this is my first Tutorial Video lol *that explains it =P

via Dailymobile and Russian Site

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Author: Varun Krish

Varun Krish is a Mobile Technology Enthusiast and has been blogging about mobile phones since 2005. His current phones include the Samsung Galaxy S7 Edge , Apple iPhone 6S Plus & Nexus 5X. You can follow him on Twitter @varunkrish and on Google+ You can also mail Varun Krish

  • mohit

    i too hav d same problem..but i wud prefer it to b done by professionls..

    thnx newaz.. 🙂

  • @Yes Mohit

    We recommend you to go a authorized service center to get the problem solved.

  • Chandan Chourshiya

    I purchased Nokia 5800 Express music on feb-13th 09, after a weeks time I am facing the earpiece problem I am not able to hear and have to continiously use speaker.When I approched the Mobile store from where I purchased the mobile ,I am told to visit Nokia Customer care. I approched Nokia Customer care , Initailly they told some part need to be replaced but part is not available and they temporary fixed some thing. After two days again the same proble started, when I approched the Nokia Care two days back , I am told the part is available and come next day, when I reached Nokia Care yesterday I am told part is not available and come again. There was no responsible person at Nokia Care ,Shop no 18,D P Road Aundh,Pune.
    It is really furstating experience. If this is not going to resolve soon, I am planning to go to media and go to consumer court.