WhatsApp has announced the launch of Business AI on WhatsApp Business app in India, introducing AI-based customer support and automation within chat conversations. The feature is designed to help eligible businesses manage customer interactions, respond to queries, and handle basic business operations directly on WhatsApp. Continue reading “WhatsApp Business gets Business AI for automated chats and customer support”
WhatsApp is working on a new feature to enable international UPI payments in India, as shared by AssembleDebug on X (formerly Twitter). The app’s screenshot reveals a forthcoming addition to the UPI settings section, labeled ‘International payments.’ Continue reading “WhatsApp is working on International UPI payments in India”
Meta has announced a new collaboration with the Misinformation Combat Alliance (MCA) to introduce a fact-checking helpline on WhatsApp. This initiative aims to counter the rise of misleading content, particularly deepfakes, which can deceive people about important public matters. Continue reading “Meta launches WhatsApp helpline tool to combat misinformation”
