WhatsApp introduces Meta Business Agent in India for 24/7 customer interactions

WhatsApp has announced Meta Business Agent at its third annual Business Summit in Mumbai. The AI-based solution is designed to help businesses manage customer interactions, automate responses, and handle operational tasks around the clock. Continue reading “WhatsApp introduces Meta Business Agent in India for 24/7 customer interactions”

Meta expands Business Agent globally across WhatsApp, Messenger and Instagram, introduces Business Agent Platform

Meta has announced Meta Business Agent, a new AI-powered assistant designed to help businesses manage customer interactions and operations across WhatsApp, Messenger, and Instagram. The announcement was made at Conversations 2026 in London. Continue reading “Meta expands Business Agent globally across WhatsApp, Messenger and Instagram, introduces Business Agent Platform”