Vi (Vodafone Idea) rolls out handset theft and loss insurance plans for prepaid users in India. The offering covers handset loss and theft, which are generally not included in damage-only insurance policies. The insurance coverage is bundled with the prepaid recharge and does not require a separate insurance purchase.
Industry insights
On the announcement, Vi noted that around 85.5 percent of Indian households own at least one smartphone, according to a Ministry of Statistics and Programme Implementation (MoSPI) report published in May 2025.
The company also highlighted that industry estimates suggest the handset insurance market is expected to reach $2.6 billion in 2025 with nearly 14 percent annual growth, while replacing a mid-range smartphone typically costs between Rs. 20,000 and Rs. 25,000.
Handset theft and loss insurance details
Vi’s handset theft and loss insurance is offered through prepaid recharge packs and provides coverage of up to Rs. 25,000. The claims process follows a digital-first approach, using existing customer data to reduce documentation and support faster claim resolution.
Pricing and Availability
Sum insured: Up to Rs. 25,000
- Rs. 61 recharge: 2GB data for 15 days; insurance validity of 30 days
- Rs. 201 recharge: 10GB data for 30 days; insurance validity of 180 days
- Rs. 251 recharge: 10GB data for 30 days; insurance validity of 365 days
The handset theft and loss insurance plans are available to prepaid Vi customers in India for both Android and iOS devices and are bundled with select prepaid recharge packs.