Lava has announced a new customer initiative called “Demo@Home.” This service is designed to allow potential buyers to experience select Lava smartphone models at their homes.
The “Demo@Home” service is currently available in Delhi, Mumbai, and Bengaluru. It aims to offer consumers a way to interact with Lava’s flagship series devices from their residences.
According to Lava, the service provides a free, no-obligation demonstration of eligible smartphones. A company executive will visit the user’s home to conduct a hands-on demonstration of the device’s features and functionality. It aims to help customers understand the product without immediate pressure to purchase.
How to avail Demo@Home?
To utilize the service, individuals are required to complete a form on Lava’s official website, providing contact details, location information, and selecting the desired smartphone model, date, and time slot. Following submission, a Lava representative is expected to contact the user to confirm the appointment.
The service presently includes Lava’s recent smartphone models such as Agni 3, Blaze Duo, Blaze 3 5G, and Blaze AMOLED. The demonstration by the company representative will cover aspects like design, features, and performance, including specific functionalities like dual displays, AI camera systems, and curved displays.
Following the demonstration, customers have the option to place an order online, or the executive can facilitate product delivery.
Lava states that this initiative adds to its existing customer services, referencing its “Service@Home” offering for after-sales support at the customer’s doorstep. The company presents both “Demo@Home” and “Service@Home” as part of its effort to create a user-centric smartphone ownership experience.
Commenting on the launch, Puravansh Maitreya, Head of Marketing, Lava International Limited, said:
With the Free Home Demo, we’re not just selling smartphones — we’re redefining how India shops for technology. It’s time the industry prioritized trust and transparency over pushy sales. Lava is proud to lead this shift. This initiative allows customers to make confident, informed choices in a space they’re most comfortable – their home. It’s a step towards building deeper relationships with our users.