Google is pulling the plug on Google Helpouts service on April 20th. The service uses Google Hangouts video chat to connect consumers with experts online.
“Since launching in 2013, Helpouts has been a home for people to connect with experts on topics they want to learn about or seek advice and solutions to everyday problems. The Helpouts community includes some engaged and loyal contributors, but unfortunately, it hasn’t grown at the pace we had expected. Sadly, we’ve made the tough decision to shut down the product.”
Google said in a Google+ post.
Google Helpouts mobile apps for iOS and Android were pulled from their respective stores and are no longer available. After April 20, Google Helpouts will still let you download your video history through the Google Takeout service and the download option will be available until November 1, 2015.
Google launched Helpouts in November 2013 and further rolled out its remote learning app in April last year. At the time on launch the service had roughly 1000 partners to advice on topics like fashion, fitness, computers and other topics via one-on-one live video chats.