According to a recent report by the business standard, in a recent customer satisfaction survey, TATA idicom tops with 94% customer satisfaction followed by, Reliance and BSNL – 93%, Airtel- 91% and the recently launched service provider in the state – Vodafone – 89%. The report also adds that, this high level of Customer satisfaction by TATA Indicom users is just in the state of Orissa and not the entire country.
Most of you must be aware of the fact that, TATA Indicom – Run by the TATA’s group, is one of the least congested mobile operators in India. And experts suspect this to be the reason behind high customer satisfaction.