Black Shark launched its Black Shark 2 gaming smartphone recently in India with liquid cooling 3.0, Ludicrous Mode for the best gaming experience, in-display fingerprint scanner and more. The company is quite new in India and is selling its smartphone through Flipkart in India. Today, the company has announced information regarding the repair, warranty, help desk support services to its users in India.
Black Shark has partnered with F1 Infosolutions and Services Pvt Ltd., to provide repair, warranty and help desk support services for Black Shark 2 smartphone and other products that the company will launch in India. Users will be to access 100 walk-in centers located at retail destinations and they have been chosen basis the feedback from Black Shark’s fans in the current round of expansion.
Users can also avail guaranteed 1-hour turnaround time for their smartphone repairs, customer support infrastructure, and complimentary pickup-drop services for their Black Shark devices. The complete list of service centers can be found from Black Shark’s website.
Commenting on this, David Li, General Manager at Black Shark India said:
After-sales service is one of the critical factors that define the overall purchase experience for a gaming enthusiast. We have committed significant internal resources to keep a close eye on speed and quality of resolution offered to our users. Black Shark and our partners are working round-the-clock to ensure that we are stocked with spares to provide users with the best service possible, always