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Nokia replies to Apple on the reception issue

on July 17, 2010 – 12:23 pm13 Comments

Before the launch of the Apple iPhone 4, I never heard of the antenna problem or reception issue in phones. I have used a lot of phones, and I never face that problem. Apple iPhone 4 is no doubt a very gorgeous phone, but what’s the advantage of all that if you can’t make phone calls. If you hold it in your left hands, you will lose the reception. I was reading yesterday that an Apple engineer, who’s an antenna expert told Steve Jobs about antenna problem before the release of the iPhone 4. So this means that it’s not an accident by Apple, they were warned. During the iPhone conference today, Apple announced that they will give bumpers and cases for free, which will help users to avoid the reception problem. But I can’t get one thing, why Apple is not accepting their mistake? Reason I am saying that is during the conference, Apple tried to prove that the antenna problem also occurs in phones like Droid Eris, BlackBerry Bold 9700, Samsung Omnia 2, and their very own iPhone 3GS, these phones are in market from a long time, and I believe that I never heard about reception problems in these phones. Then why Apple is trying to prove that? Because they want to prove it that antenna problem is common in phones, not only in iPhone 4, here you can see that Apple is not accepting their mistake. Steve Jobs also mentioned Nokia phones in the press conference, on which Nokia replies:

As we’ve all seen, Apple had mentioned Nokia in their press conference today regarding the iPhone4. I wanted to take a moment and send you a statement regarding Nokia’s own antenna design and function.

Antenna design is a complex subject and has been a core competence at Nokia for decades, across hundreds of phone models. Nokia was the pioneer in internal antennas; the Nokia 8810, launched in 1998, was the first commercial phone with this feature.

Nokia has invested thousands of man hours in studying human behavior, including how people hold their phones for calls, music playing, web browsing and so on. As you would expect from a company focused on connecting people, we prioritize antenna performance over physical design if they are ever in conflict.

In general, antenna performance of a mobile device/phone may be affected with a tight grip, depending on how the device is held. That’s why Nokia designs our phones to ensure acceptable performance in all real life cases, for example when the phone is held in either hand. Nokia has invested thousands of man hours in studying how people hold their phones and allows for this in designs, for example by having antennas both at the top and bottom of the phone and by careful selection of materials and their use in the mechanical design.

Nokia is trying to say that the antenna design matters more than the design of the phone, that’s why Nokia is #1 phone seller in the world, even though their phones are a bit dated and their UI is not awesome like iPhone or  Android, but you will never face any reception problem. But Apple thinks that phone design matters more than antenna design. I experienced one thing that whatever phone you are using, if you hold it with a tight grip, you will lose one or two bars, but no one hold their phone with a tight grip for a long time, most of the people only use their hand palm to hold the phone. Well, design matters, but core and most important components like antenna should be priority. Apple sold millions of iPhone 4  but Consumer Reports said that “we don’t recommend iPhone 4″, which means they don’t like it, why they dont like it? Because of the reception problem. I am not an enemy of iPhone 4, I really like it and it’s a gorgeous phone, but I don’t want to waste my hard money on a phone that doesn’t work well. Your thoughts are welcome, so please share your thoughts, and if I am wrong, then please correct me.

Image courtesy of Gizmodo

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  • http://escapedsequence.com/ Abhishek

    Does anyone moderate the content on this blog? The use of words, verification of what goes into the content, everything you see in a quality blog is missing here. Seems like most readers really don’t care about all that seeing the subscriber count.

    If you moderate the comments, you should certainly moderate the content on each post as well.

    • Asoj

      That doesn’t matter a lot dude, when it comes to realization of foul technology!

      And I don’t find anything written wrong or in ‘bad quality’ over..

  • Jim Hillhouse

    Anyone citing the Consumer Repirts study of the iPhone declares Shows their own lack of technical knowledge.

    CR did not conduct their tests of the iPhone in an anechoic lab but in one designed for analyzing audio. Audio and RF analysis are related but the requirements for accurate analysis require quite different labs.

    Nokia’s statement seems to say very little other than it rigorously analyses the RF of it’s phones. Bravo–so does everyon else.

    As for Nokia being number one in phones, true enough. To bad that Nokia’s financial don’t look so good.

    • Tarun

      Whatever!

    • Asoj

      The reports of nokia being on top might be okay, but I actually do not feel that.. I mean, nokia produces, and has been producing similar kind of phones, i.e, they do not vary the phone model design, they don’t change the UI, etc etc of many phones..
      I mean, you pay $359 for a Nokia5800, which looks almost similar to a $299 Nokia 5230 nuron or 5233 which even costs lesser, but all these phones looks the same, feel the same. Its really hard to tell which model is that just by a formal look in someone’s hand! That’s really a bad job. Though the features may vary a lot, but when you pay high for a mobile, the mobile must atleast look like you have paid high for that!

      • Ram

        Features are what count, not looks.
        After all does the discerning buyer buy a high-priced phone to show-off to others?
        A $34,000 C-class Mercedes does not look different from one that costs three times as much, a $102,000 S-class Mercedes. The S-class is only bigger.

  • Mritunjay

    I agree. I also don’t want to lost money for a dump phone.

  • Satya

    Only dumb headed will buy this bad fone.

  • appkiller

    agree

  • SHAH

    This is why I hate apple people and their products they say they are the no.1 in whole world ! ITS NOT TRUE ! u can see it for yourself that they are so greedy to make money by any means !They are not even accepting their mistakes .Thank you Nokia people u had explained in a such nice way .

  • Nilufer

    I absolutely agree, what is the use of a great mind blowing design of a mobile, and not able to talk on the phone which is a basic requirement all the time for any mobile. So you have to first solve the antenna problem on any phone and then you have to take into account the designing of the phone. I also find that in my n 97 mini there are lot of call drops and the left hand side bar keeps on going up and down hence crackling sound appears while talking sometimes but not always which is not the case with the n 95 8gb, nor the 5800 music xpress all of which I am using simultaneously. I am wanting now and awaiting to buy the N 8 when it comes in the market and when it is launched and hope none of the problems are there in the n8. I also hope that the EDIT LABEL option in the contacts is there like they are there in the n 95 8gh and the 5800 xpress music but the edit label option is not there in the n 97 mini which is not good as EDIT LABEL OPTION IN CONTACTS I V VV V USEFUL AND IMPORTANT APPLICATION.

    REGARDS

    NILUFER

  • Ram

    Apple should never have stumbled into the mobile communications market.

    They should stick to bells-n-whistles toys they are good at like iMacs and iPods and maybe iCandy.

    They could be a user-interface consulting company
    to telecommunications giants like Nokia, Samsung and Sony-Ericsson.

    Any estimate of how many varieties of Nokia mobile phone design
    have been successes in the world’s most discerning mobile phone markets before Apple’s first kludgey iPhone saw light of day?

    A budget new Nokia phone without any strings attached to any service provider can be purchased in India for US$ 24. Beat that !

  • ragu

    Does they have no sense? Have Nokia or any other manufacturer ever criticized Other Manufacturers? Why does apple do it? It ain’t right to make fun of others just to your point right! If you think your product is good people will recommend it others, thus making it the only proof (that it is indeed a good product). This is not just the case with iphone 4, i have seen videos of jobs criticizing other products indirectly just to make his presentation wonderful.