Airtel Broadband Internet Down
Airtel Broadband Internet is down in Chennai for an extended time since today morning ! Looks like lots of my friends are also facing the same problem. It is crazy when Internet goes down and you are not even informed of the issue by the Service Provider. And even calls to the Airtel Customer Care number 121 did not go through.
Image credit Cisco
UPDATE 1: Finally called Customer Care and spoke to a Human Being who admitted a issue in Airtel’s Gateway and estimated time of the problem getting resolved now stands at 7pm.
UPDATE 2 : Internet started working at 8pm but was patchy till 11pm . It has been normal since then.
Airtel’s Broadband services Quality of Service is getting worse day my day and the speeds are not that reliable as it used to be.
Wish they first checked if their infrastructure was in place before giving free 2MBPS upgrade to all users for Youtube
And ironically Airtel Mobile Office GPRS service works fine !