Samsung India rolls out 4-hour installation and demo service

Samsung India has introduced its 4-Hour Superfast Installation & Demo Service, providing customers with a structured and timely installation and demonstration process. The service ensures installation of select Samsung products within 4 hours of request registration, along with a demonstration by trained service engineers.

Key Highlights

Fast Installation

Samsung customers can have new refrigerators, washing machines, air conditioners, microwave ovens, and televisions installed within 4 hours of placing a request (within municipal limits). For areas beyond municipal limits, installation will be completed within 24 hours.

Personalized Demo

Service engineers provide demonstrations of each product, including advanced features, usage guidance, and integration with other devices, to ensure proper usage from day one.

SmartThings Integration

The service includes instructions for connecting devices to Samsung SmartThings, allowing appliances and electronics to be integrated for coordinated home or office operation. SmartThings supports AI-driven management of connected devices.

Availability

The 4-Hour Superfast Installation & Demo Service is applicable to Samsung’s full range of consumer durable products, including refrigerators, washing machines, air conditioners, microwave ovens, and televisions.

Terms & Conditions:

  • Valid from September 22 to October 21, 2025.
  • Installation guaranteed within 4 hours (municipal limits) or 24 hours (beyond).
  • Service applies after product delivery and registration before 4 PM IST.
  • Available for all Samsung consumer durable products.
  • Delays may occur due to unforeseen circumstances, including adverse weather, traffic, government restrictions, or other uncontrollable events.
  • Product images are representational; actual products may vary.

More details on the service are available at Samsung India Support.

Speaking on the initiative, Sunil Cutinha, VP, Customer Satisfaction, Samsung India, said:

Festivals are about celebrating togetherness, not waiting for setups. With our 4-Hour Superfast Installation & Demo Service, we are prioritizing our customers’ time and convenience. This ensures every new purchase is ready the same day, supported by the expertise of our service teams.


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