WhatsApp today introduced a chat-based option for users in India to buy and renew life insurance policies. Several insurers are now using the messaging platform to provide policy-related services, reducing the need for branch visits, paperwork, or multiple online portals.
Customers can purchase policies, pay renewal premiums, track claims, download documents, and submit service requests within a single WhatsApp conversation. Supported payment methods include UPI, credit cards, and debit cards, depending on the insurer.
Insurance Services on WhatsApp
The following insurers provide policy services through WhatsApp:
HDFC Life Insurance
Services include policy purchase, premium payments, claim initiation and tracking, personal detail updates, service request registration, and document downloads.
- WhatsApp Contact: +91 8291890569
Axis Max Life Insurance
Users can buy term and investment-linked plans, pay renewal premiums, track applications and claims, access policy documents, calculate tax-related benefits, and locate branches.
- WhatsApp Contact: +91 74283 96005
Life Insurance Corporation of India
Available services include premium payments, policy status checks, premium paid certificate downloads, bonus information review, loan eligibility and repayment details, ULIP statements, and claim updates.
- WhatsApp Contact: +91 8976862090
ICICI Prudential Life Insurance
Customers can purchase policies, check premium amounts, register and track claims, monitor fund value updates, raise NRI and group policy queries, and access service links and FAQs.
- WhatsApp Contact: +91 99206 67766
Bharti AXA Life Insurance
Services include premium payments, policy detail review, statement downloads, servicing requests, personal information updates, e-NACH registration, form downloads, and policy surrender initiation.
- WhatsApp Contact: 02248815768
Availability
These WhatsApp-based insurance services are available to customers across India through the official WhatsApp numbers of the respective insurers. Service scope may vary depending on policy type and internal processes. Users can initiate a chat with their insurer to access purchase, renewal, payment, and claim-related services directly within the messaging platform.