Longest BlackBerry Service Outage finally resolved , co-CEO apologizes

If you are a BlackBerry user , you might have been experiencing a tough time for the last few days with BlackBerry services such as Email and BBM not functioning in many parts of the world including India , Europe and USA.The company had initially attributed the downtime to a switch failure within it’s network. But then the network suffered downtime again due to tremendous amount of backlog of emails flowing through the system.Today RIM Founder and Co-CEO Mike Lazaridis issued a public video apology accepting responsibility for the downtime and that the company is working round the clock to address the issue.BlackBerry services seem be to back to normal in most of the affected countries. Watch the video message from the RIM co-CEO below. Were you affected by the downtime ? Is your BlackBerry back to life ?  How do you feel about it ?

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Author: Varun Krish

Varun Krish is a Mobile Technology Enthusiast and has been blogging about mobile phones since 2005. His current phones include the Samsung Galaxy S7 Edge , Apple iPhone 6S Plus & Nexus 5X. You can follow him on Twitter @varunkrish and on Google+ You can also mail Varun Krish

  • Maxmz02

    Don’t blame CEO, they want RIM win.
    RIM has strange culture and self distruct political environment.
    In RIM if a new hired person figure out major problem and introduce efficient approach, both manager and his buddy group member will proof their wrong approach works. just like someone point out driving a car is right way, pushing a car is wrong way, then both manager and his buddy group member will hate you, and proof that 3 person can also move the car by pushing it. cheating email will be sent to some vice president, saying like: see, the car moving, pushing a car is a natural part of the process, in order to deny new hired contribution of introducing skill of drive a car, they have to deny merit of driving a car.
    It is very strange company culture and strange company political environment, it promote stealing and cheating skill. RIM’s management may be a typical instance in MBA course.
    This culture deny or steal hardworking team members’ contribution/innovation, generate strange political environment, destroy RIM.
    So don’t blame CEO, some of their VPs and VPs’ expert generate terrible culture and self destruct political environment.