Operators must provide hard copy of bills to postpaid subscribers for free says TRAI
Submitted by Varun Krish on January 27, 2008 – 1:48 am
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All mobile operators in India are trying to save money by not sending hard copy of bills to Subscribers.
Telecom regulator Trai has mandated all service providers to provide a hard copy of the bill free of cost to its post-paid subscribers.
The order would be effective from January 24, and applicable across all types of tariff plans of mobile — GSM and CDMA — and fixed line services
Ebills and Epayments are the things to blame. Personally I see a need to have a printed copy of my mobile bill for my own records.
Why are the operators trying to behave cheaply by saving on the printing and postage charges ?
Good decision by TRAI ! But the big question is ? When will this happen ?
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