Ringo launched local and STD calling in India offering users to call any landline or mobile in the country at a flat rate of 19 p/min in partnership with their service providers. Ringo has announced that it has paused its domestic calling service in the country temporarily since local operators may have blocked the service without any notice. Ringo said that the service is a fully legal, compliant service, and follows all aspects of the DoT and TRAI regulations.
Ringo also said that it will take relevant remedial action, but it doesn’t have any ETA when the service will return. Even though it is pausing domestic calling roll out until it resolves the issue, international calls will continue to work as it is without any issues, said the company.
“We will be seeking clarity from our service providers on this tomorrow since it is the middle of the night here right now,” said Ringo. It it finds that it will take longer than 2 to 3 days to resolve, it will immediately refund any unutilized amounts people have paid.
Conference calling services in India are governed by the following documents
- VoiceMail / Audiotex / UMS License: The LICENSEE shall be permitted to provide in its area of operation Voice Mail/Audiotex/Unified Messaging Service
- Telecom Engineering Centre Audio conferencing specifications: Clause 2.1 The audio conferencing service provides real time transmission of voice between groups of users in 2 or more locations. The service is bidirectional via telecommunication networks and provides for interconnection of 2 or more audio conference terminals and will be able to exchange speech allowing their users to take part in the discussion.
- Telecom Engineering Centre Audiotex specifications: Clause 8.4: Additional facilities may include: 3. Conferencing (enabling 2 or more callers to speak to each other or listen to others speaking).